Privacy Policy

Effective Date: 4 July 2026

At Vehicle Inspect South West we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including:

Your name
Phone number
Email address
Vehicle details
Vehicle Identification Number (VIN)
Registration number
Inspection location
Billing information
Any information you provide when contacting us or booking an inspection

When you visit our website, we may also collect technical information such as:

IP address
Browser type and version
Device information
Pages visited
Date and time of your visit
Website usage information collected through cookies and analytics tools

2. Why We Collect Your Information

We collect your personal information to:

Provide mobile pre-purchase vehicle inspection services
Respond to enquiries and booking requests
Schedule and manage appointments
Prepare and deliver inspection reports
Process payments
Improve our website and customer experience
Comply with our legal obligations

3. How We Collect Information

We may collect your information when you:

Complete an online enquiry or booking form
Contact us by phone, email or social media
Book or purchase our services
Visit our website

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, alteration or disclosure.

Your information is stored securely using appropriate electronic and administrative safeguards.

5. Disclosure of Personal Information

We do not sell, rent or trade your personal information.

We may disclose your information only where necessary to:

Payment processing providers
Website hosting and IT service providers
Professional advisers (such as accountants or legal advisers)
Government authorities where required by law

6. Inspection Reports

Inspection reports are prepared solely for the customer who engages our services.

Reports remain confidential unless:

You authorise us to share them; or
We are required by law to disclose them.

7. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience.

You can choose to disable cookies through your web browser settings; however, some features of the website may not function correctly.

8. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of those external websites.

9. Access to Your Information

You may request access to the personal information we hold about you or request that inaccurate information be corrected.

To make a request, please contact us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or how we collect, use or store your personal information, please contact us:

Vehicle Inspect South West

Email: info@vehicleinspectsw.com.au

Phone: 0477 090 179

Website: www.vehicleinspectsw.com.au

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal obligations.

The most current version will always be available on our website, and the effective date at the top of this policy will indicate when it was last updated.